It's been two years since you redesigned and rebuilt our water filtration system. I want to report to you that is is working perfectly, and far better than the old system. Your service has been great for the 15 years that we owned this house. However when things went wrong, and and we really needed help, your really proved yourself to be honest, smart, creative, quick to respond, and incredibly reasonably priced. Frankly, I charge way more to fix a luxury item (pool or hot tub) than you do to fix the water that I need to live. In fact, without a good water supply, my home has no value.
The original WaterCare system that was in the house was keeping our water perfectly fine, when we received an offer for a few water tests from one of your competitors. He was actually astounded that the WaterCare system in place was doing such a great job handling the iron in our water. However, he suggested adding a special system to pre-treat the water. What a mistake!
That system quickly clogged and dropped our water pressure, yet its design required cutting copper pipes to clean it out! Eventually, we asked you for help with their system. Once you rebuilt it, we have had no problems, no iron stains, and great pressure.
When our well pump failed, you diagnosed it on the phone, recommended a contractor to fix it immediately, and even stopped by to check in on us!
Than you so much for all of your help and attention to detail We recommend you to all of our friends.
Dennis DiPaolo and Jeanne Larssen
Owners: Seasonal Specialty Stores - Amherst, NH
Dennis D. of Mason, NH
Monday, May 19th